Tuesday, September 30, 2014

How to (NOT) apply a new KESC electricity connection

This blog narrates my still yet continuing ordeal to get a new KESC (K-Electric) electricity connection

Last year (2013) I purchased a portion in a 3 storey building which was getting its final finishing touches.

On checking for electricity requirement for the new apartment, I was told that the new electricity connection can be installed only after the property is leased in the owner's name.

Many "agents" approached me for installation of new electricity meter at my house, claiming fast and quick processing and installation.

At that time KESC was transformed to K-electric and was running a "Azm" campaign. Looking at their new outlook, campaigns and pledge in the media, I thought i would rather apply for the new connection myself and avoid "agents"

I waited several months to get the property leased in the owner's name.

After the leasing was complete, I went to apply for new KESC connection at KESC Office tipu sultan road. It was March 2014. The process was alright , and i was given a case id.
Case id: 107676--- ( last 3 digits withheld)

I was told that a survey to the property would be made and then the case would move forward.
In few weeks time, the surveyors came and surveyed the property. So the case did move forward.

After several weeks, there was no response from KESC about the application.
I visited the KESC office to inquire and was told that since I live in a three storey building, all three occupants should apply for the new connection. I inquired why this was necessary but was not given a satisfying answer.

So now I had to purse my neighbors about their decision to apply for the new meter.
Cutting short, the ground floor neighbor applied, but I have no idea if the first floor neighbor applied as i have no contact them him.

The ground floor neighbor applied for the new connection and was given a case id:
Case Id: 107600--- (last three digits withheld)

Once again, I visited the KESC office and told them that two occupants have applied and we are not sure if the third will apply or has applied.

After little pursuation and reasoning, both me and my neighbor were issued new connection payment challan. We both paid the challan and submitted the paid copy along with the test report at the KESC office. So now new connection seemed to arrive any time.

Again weeks passed by and there was no news about new connection from KESC.
I inquired again, and was told that i have to obtain a NOC from accounts department (Because our apartment is built on a plot which was previously a residence. The builder demolished the house and constructed a three storey apartment on the same premises, so there was a meter already installed at the premises and NOC is required in such a case)

I once again visited the KESC office and submitted the copy of the paid challan to obtain the NOC from accounts department. I was told that KESC staff would visit again to check the existing meter and then issue a final bill and noc for the new installation.

Again weeks passed by and there was no response. I inquired several times and was told that the case is with the accounts department and it will only move forward once they give a noc.

So after several weeks, i received a call from KESC office that they have received my case for NOC, but this case do not belong to their area (tipu sultan) and should be referred to KESC Bahadurabad office (next to noorani, khalid bin waleed road)

So once again, visited the KESC tipu sultan office, told them about the call and so the case was referred to Bahadurabad office.

And yet again, after several weeks a person from KESC's NOC department visited and surveyed the property, and I was told that a final bill will be generated which we have to pay and then the new meteres will be installed.

And still after so many visits, the NOC department had only one case and not both the cases from our building with them. So yet again I had to submit the paid challan copy to the noc department so that noc for both the apartments can be issued.

Few more weeks have passed and I dont have a hint what has happened and i dont feel like visiting the KESC office again now.

Its now been 6 months that i applied for new connection and have visited KESC office several times, I sent several emails to them to which they would reply quickly but with the same reasons, that the case is pending, and I should visit the KESC office again.

I have sent several tweets to their official twitter account, to which yet again I received replies that their office will contact me.

In all this process, never was i told about the steps involved in the process of applying a new connection. How my application will flow and what are the steps involved.

While K-electric has tried to improve its image and have been pro-active on social media, replying to their emails and courteousness of their staff at their offices, but the backend system for a common man has not improved.

PTCL used to have similar backlogs of address and ownership verification , when applying for a new phone connection, which now they have reduced to minimal and now you can get a new ptcl land line connection by a simple CNIC copy, while K-electric has yet to devise a simple and easy procedure for a new connection.

So now I understand the reason why people prefer to work with "agents" to get a new kesc connection which gets installed at their premises with in weeks, while people like me who prefer to avoid agents are made to suffer for months. 

Friday, September 19, 2014

Comments of various polticians, anchors and people on rehman malik off loading incident.


پی آئ اے PIA کی پرواز PK-370 کے مسافروں کی جہاز اغوا کرنے کی کوشش، عملے کو یرغمال بنا لیا گیا، مسافروں کا تعلق PTI سے ہے ---- جیو نیوز
مسافروں کا مطالبہ درست تھا مگر طریقه کار غلط تھا سسٹم میں رہ کر مسائل حل ہونگے اس طرح سے اف لوڈ کرنے سے سسٹم اف لوڈ ہوسکتا ہے ---طلعت حسین
مسافروں کی ساری باتیں صحیح تھیں مگر رحمان ملک کو جہاز سے اتارنے کا مطالبہ نا ہوتا تو میں مسافروں کے ساتھ ہوتا، مسافر ضد اور آنا کا شکار تھے، آئندہ سے میں PIA میں سفر نہیں کرونگا----جاوید چودھری
مجھے پہلے ہی ڈر تھا کہ ایسا ہوگا، عمران خان نے کور کمیٹی میں سب کے سامنے کہا کہ عوام اب ظلم برداشت نہیں کریگی، عدالت مجھے بلاۓ میں حقائق بتاؤنگا-----جاوید ہاشمی
ہم اف لوڈ ہونے والوں کے ساتھ ہیں اف لوڈ کرنے والوں کے ساتھ نہیں----پرویز رشید
پارلیمنٹ رحمان ملک کے ساتھ ہے، حکومت اعلان کرے ہم PIA کی ہر فلائٹ لیٹ کرینگے اور دیکھتے ہیں کون ہمیں اف لوڈ کرتا ہے -----محمود خان اچکزئی
کسی مسافر کو فلائٹ سے اف لوڈ کرنا مغربی کلچر ہے، ہم مغربی کلچر اس ملک میں نہیں آنے دینگے، فلائٹ کا لیٹ ہونا پاکستانی کلچر ہے مسافر ہمارے کلچر کو ختم کرنا چاہتے ہیں ----مولانا فضل الرحمن
جمہوریت کے لئے ہم نے جیلیں کاٹی ہیں مٹھی بھر مسافروں کو جمہوریت ڈی ریل کرنے کی اجازت نہیں دینگے، عوامی نمایندے کو اف لوڈ کرنا جمہوریت اف لوڈ کرنے کے مترادف ہے ----خواجہ سعد رفیق
ان مسافروں کے پیچھے کسی تیسری قوت کا ہاتھ ہے، ہم نے جمہوریت کے لئے قربانیاں دی ہیں، ایک فلائٹ اگر تاخیر کا شکار ہوگئی تو کیا ہوا اس ملک میں پورے پورے طیارے ہائی جیک کیے ہیں لوگوں نے، مگر ہم نے ہمیشہ جمہوریت کا ساتھ دیا ہے، PIA قومی ادارہ ہے عوامی نمایندے کو اف لوڈ کرنا اس ملک کے خلاف سازش ہے----خورشید شاہ
الله کے فضل سے PIA ترقی کی راہ پر ڈال دی گئی ہے..چند مسافر اس ترقی کو روک نہیں سکیںگے، مسافروں کو چاہیے کہ سیلاب زدگان کی مدد کریں 18 کروڑ عوام کے مینڈیٹ کا احترام کریں ----نواز شریف
عوام ہمارے ساتھ ہے PIA کے مسافروں کو قوم نے رد کردیا ہے، خان صاحب بتائیں کے PTI کے کارکنوں کو جہاز کےٹکٹ کس نے خرید کر دیے ---شہباز شریف
پی آئ اے PIA میں مسافروں نے شرپسندی کی انکے خلاف آرٹیکل 6 کے تحت مقدمہ درج ہوگا..کسی کو قنون ہاتھ میں لینے کی اجازت نہیں دی جائیگی --- رانا ثنا اللہ
یہ سب ایک خاص سکرپٹ کے تحت کیا جا رہا ہے، جنہیں جمہوریت سے خطرہ ہے وہی اس کے پیچھے ہیں----خواجہ آصف
بانیان پاکستان کی اولادوں کے ساتھ زیادتی ہو رہی ہے، مہاجر مسافر اگر رحمان ملک کو اف لوڈ کرتے تو انھیں غدار قرار دے دیا جاتا، محب وطن جرنیل اس سلسلے میں اپنا کردار ادا کرے---الطاف حسین
رحمان ملک کو اف لوڈ کرنا 18 کروڑ عوام کا فیصلہ ہے، میں اسکی شریعت سے مثال دےسکتا ہوں اگلے تین دن میں ---طاہر القادری
آف لوڈ کر نہیں رہے اف لوڈ کرچکے ہیں ---عمران خان
سپریم کورٹ کا سؤ موٹو نوٹس مسافروں کے خلاف توہین عدالت کا مقدمہ ---رجسٹرار فل بینچ 
وکلا کمیٹیوں کا احتجاج کا اعلان ---سپریم کورٹ بار ایسوسی ایشن 
غیراسلامی حرکت پر ہم سخت مذمّت کرتے ہیں ، بدلہ لیں گے ---احسان اللہ احسان

Thursday, September 18, 2014

Rehman Malik off-loaded from the flight to Isalambad

VIPs, MNA, bureaucrats, celebrities showing late for flight is a common sight in Pakistan, specially when they are travelling on the national carrier PIA.

People seldom show their dis-pleasure about such delays caused due to some people who think and want to be treated like a VIP.

Rehman Malik, the former interior minister of Pakistan was not allowed to board the plane by angry passengers. Where the flight was said to be delayed due to "technical reason" but passengers soon found out that it was being held and waiting for Mr. Rehman Malik.

The treatment he and the other government MNA received make headlines the world over.

What is more shameful is that despite being off loaded and thrown off the flight, both of them have not apologized to the people but have now decided to take legal action against both the airline management and the people on board the flight.

The people expected an apology from them, which was clearly heard in the video. Rather than being sorry, both the MNA and senator were adamant that the flight was not delayed because of them but due to technical reason and that they were already informed by the PIA about the delay, while 250 not so VIP passengers were made to sit and wait in the flight for more than 2 hours.

It would have made things better if Rehman Malik and MNA Ramesh would have apologized to the nation and to the people on the flight. This would have made things far easier and better for all of them.

Tuesday, September 9, 2014

Cameras on boundary ropes on a cricket match

Just I was watching the t.v. I noticed a cricket match.

Just wondered in all this technology, why don't they install cameras on boundary ropes.

This will help check the boundary and fielding?

Why not start it for the world cup?